Refund policy

Exchange Policy

Products can be exchanged within 14 days of purchase, subject to the following conditions:

  • The item must be unused, unworn, and in its original condition.

  • The price tag and purchase invoice must be attached.

  • Items purchased during a sale or promotion are not eligible for exchange.

Please note that slight differences in color may occur due to lighting, photography, editing, or individual screen settings. Such color variations are not considered a defect and are not eligible for exchange.

We offer exchanges only in cases where:

  • The product has a manufacturing defect, or

  • There is an eligible size issue.

If you receive a defective item, please contact our customer support team within 3 working days of receiving your order. Send clear pictures of the issue to info@faashwear.com or contact us on WhatsApp at +92 304 6284334.

Once our team reviews and approves the request, you will be offered an exchange for a product of the same value, subject to availability.